A recent Swiggy Instamart glitch has taken the internet by storm, with reports of users receiving unexpected free Swiggy credits ranging from ₹4,000 to ₹5 lakh. This unusual technical error allowed customers to place orders at no cost, raising concerns about digital payment security and how companies handle such situations.

In this blog, we will break down what happened, how Swiggy responded, and what this means for online grocery shopping and quick commerce platforms.

What Was the Swiggy Instamart Glitch?

On February 9, 2025, several Swiggy Instamart users reported that their accounts had been credited with large amounts of money due to a technical glitch in Swiggy's system. Many customers used the free balance to place bulk orders for groceries, daily essentials, and expensive products.

The glitch came to light when a viral Reddit post titled "Someone is definitely losing their job at Swiggy" showcased screenshots of the inflated balances. The post quickly gained traction, with thousands of users commenting on whether they had experienced something similar.

How Did Users React to Free Swiggy Credits?

As soon as users discovered the unexpected free credits, reactions varied:

• Some customers cashed in on the opportunity and placed large orders.
• Others were skeptical and waited for an official response from Swiggy customer care.
• A few users claimed that Swiggy later reversed the credits and canceled pending orders.

The incident created massive buzz on social media, with discussions about the best online grocery delivery apps, quick delivery services, and the risks of technical errors in e-commerce platforms.

Swiggy’s Response to the Instamart Glitch

While Swiggy Instamart has not issued an official statement, reports suggest that the company has:

• Contacted affected customers, informing them of the error.
• Requested refunds or returns of mistakenly delivered products.
• Investigated the technical glitch to prevent future errors.

However, there is no confirmation on whether customers who used the credits will face any penalties.

Impact on Online Grocery Shopping and Quick Commerce

The Swiggy Instamart glitch raises important questions about:

• Security in online payments – Can similar errors occur on other platforms like Blinkit, Zepto, or BigBasket?
• Company liability – Should brands be held accountable for glitches, or should users return mistakenly credited amounts?
• Consumer behavior – Would you take advantage of a technical glitch or report it?

This event also highlights the need for stronger fraud detection and AI-driven error prevention in instant grocery delivery apps.

Final Thoughts: Should Swiggy Take Action?

This Swiggy free credits glitch has become one of the biggest online shopping loopholes in recent memory. While some users benefitted, the incident also exposed vulnerabilities in e-commerce payment security.

Going forward, companies like Swiggy, Zomato, Blinkit, and Amazon Fresh must ensure that such digital transaction errors do not happen again.

FAQs on the Swiggy Instamart Glitch

1. What was the Swiggy Instamart glitch?

The glitch caused some Swiggy Instamart users to receive unexpected credits ranging from ₹4,000 to ₹5 lakh in their accounts, allowing them to place orders for free.

2. How did users discover the glitch?

Users noticed inflated balances in their Swiggy Instamart accounts and shared screenshots on social media, especially Reddit and Twitter, making it viral.

3. Did Swiggy respond to the glitch?

Yes, Swiggy reportedly contacted affected users, informing them of the mistake and requesting the return of wrongly delivered items. However, no official statement has been released yet.

4. Will Swiggy take action against users who used the credits?

It’s unclear whether Swiggy will impose penalties or take legal action against users who benefited from the glitch.

5. How did this glitch happen?

Swiggy has not officially explained the cause, but it appears to be a technical error in their payment or credit system.

6. Is Swiggy still safe to use after this incident?

Yes, Swiggy remains a trusted platform. However, this incident highlights the importance of stronger digital security and error prevention in e-commerce.

7. Will Swiggy refund the losses?

Swiggy may bear the financial loss or attempt to recover it from users who took advantage of the glitch, but there is no official confirmation yet.

8. Can such glitches happen in other platforms like Blinkit or Zomato?

Yes, any online service handling digital payments and credits can face similar issues if there are vulnerabilities in their system.

Would you return the free credits if you received them? Let us know in the comments!

What Would You Do?

If you had received free credits on Swiggy, would you use them or report the issue? Let us know in the comments!